RecallGuide.ca

    Health Product Recalls in Canada

    Health products include medications, vitamins, natural health products, and cosmetics. Learn how to identify recalled products and what to do if you're affected.

    What's Covered by Health Product Recalls

    Health Canada issues recalls for a wide range of products that can affect your health:

    Pharmaceutical Drugs

    • • Prescription medications
    • • Over-the-counter drugs
    • • Generic medications

    Natural Health Products

    • • Vitamins and minerals
    • • Herbal remedies
    • • Supplements

    Cosmetics & Personal Care

    • • Skincare products
    • • Sunscreens
    • • Hair products

    Medical Devices (separate category)

    Understanding DINs and NPNs

    Health products in Canada have unique identification numbers that help you verify if your specific product is recalled:

    DIN (Drug Identification Number)

    An 8-digit number assigned to all prescription and over-the-counter drugs sold in Canada. A DIN confirms the product has been reviewed and authorized for sale.

    Example: DIN 02345678

    NPN (Natural Product Number)

    An 8-digit number assigned to natural health products like vitamins, supplements, and herbal remedies. An NPN means the product is licensed for sale.

    Example: NPN 80012345

    Where to Find These Numbers

    • On the product label or packaging
    • Usually near the product name or on the back of the box
    • On prescription labels from your pharmacy
    • Listed in the Drug Product Database or Licensed Natural Health Products Database

    Checking for Health Product Recalls

    To check if your health product is recalled:

    1. 1
      Find the product identifiers

      Note the DIN or NPN, lot number, and expiry date from your product.

    2. 2
      Search for recalls

      Search health product recalls on Recall Guide or the official Health Canada site .

    3. 3
      Compare the details

      Match your product's DIN/NPN, lot number, and expiry to the recall notice.

    4. 4
      Ask your pharmacist

      Pharmacists can check if any of your medications are affected by current recalls.

    What to Do with Recalled Health Products

    If you have a recalled health product:

    • Stop using it (but see medication note below)
    • Return it to your pharmacy or the store for a refund
    • Contact the manufacturer if return isn't possible
    • Ask your pharmacist about alternatives if you need the medication

    Special Considerations for Medications

    Important Warning

    Do not stop taking prescription medication without talking to your doctor or pharmacist first.Some medications can be dangerous to stop suddenly. Your healthcare provider can help you find a safe alternative.

    When a medication is recalled:

    • Read the recall notice carefully—it may only affect certain lot numbers
    • Contact your pharmacist to discuss options
    • Your pharmacy may be able to replace it with an unaffected lot or equivalent
    • For essential medications, continue taking until you have a replacement
    • Report any adverse effects to your doctor and to Health Canada

    Why Health Products Are Recalled

    Common reasons include:

    • Contamination during manufacturing
    • Incorrect potency (too strong or too weak)
    • Stability issues (product degrades faster than expected)
    • Mislabelling or packaging errors
    • Presence of undeclared ingredients
    • Manufacturing defects