Consumer productsUpdated Jan 3, 2026PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.Official source

    Allura Xper Systems recall in Canada: Performance issue

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    In plain language

    This recall involves Allura Xper Systems medical devices sold in Canada. They are being recalled because the BIOS battery may deplete faster than expected, causing the system to not start. Healthcare professionals should contact the manufacturer for more information.

    What to do

    • Stop using the product immediately.
    • Contact the manufacturer for additional information.

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    Affected products

    • Allura Xper FD20 (Product Of AlluraClarity Family)

      Model: 722028

    • Allura Xper FD 20 Or Table (Product Of AlluraClarity Family)

      Model: 722035

    • Allura Xper FD10/10 (Product Of AlluraClarity Family)

      Model: 722027

    • Allura Xper FD10 (Product Of AlluraClarity Family)

      Model: 722026

    • Allura Xper FD20/20 (Product Of AlluraClarity Family)

      Model: 722038

    • Allura Xper FD10

      Model: 001443

    • Allura Xper FD20/15

      Model: 722058

    Why this matters

    Performance issue

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 001443, 722026, 722027, 722028, 722035, 722038, 722058

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Performance issue

    What should consumers do?

    Stop using the product immediately. Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Performance issue

    When was this product recalled?

    This product was recalled on September 24, 2025.

    Is the PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. brand affected by this recall?

    Yes, PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. products are affected by this recall. This recall involves Allura Xper Systems medical devices sold in Canada. They are being recalled because the BIOS battery may deplete faster than expected, causing the system to not start. Healthcare professionals should contact the manufacturer for more information.