AmazonBasics Portable Power Banks recall in Canada: Fire and burn hazard
In plain language
This recall involves six versions of AmazonBasics Portable Power Banks sold in Canada. They are being recalled because the power bank's battery can overheat and ignite, posing fire and burn hazards. Stop using the product and contact Amazon for a full refund.
What to do
- Stop using the product immediately.
- Check the Product ID number printed on the back of the unit.
- Contact Amazon for a full refund.
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Affected products
AmazonBasics Portable Power Bank with Micro USB Cable - 2,000 mAh
Model: B00LRK8EVO
AmazonBasics Portable Power Bank with Micro USB Cable - 3,000 mAh
Model: B00LRK8HJ8
AmazonBasics Portable Power Bank - 3,000 mAh
Model: B00LRK8I7O
AmazonBasics Portable Power Bank - 5,600 mAh
Model: B00LRK8IV0
AmazonBasics Portable Power Bank - 10,000 mAh
Model: B00LRK8JDC
AmazonBasics Portable Power Bank - 16,100 mAh
Model: B00ZQ4JQAA
Why this matters
Fire and burn hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC, B00ZQ4JQAA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire and burn hazard
What should consumers do?
Stop using the product immediately. Check the Product ID number printed on the back of the unit. Contact Amazon for a full refund.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire and burn hazard
When was this product recalled?
This product was recalled on March 21, 2018.
Is the AmazonBasics brand affected by this recall?
Yes, AmazonBasics products are affected by this recall. This recall involves six versions of AmazonBasics Portable Power Banks sold in Canada. They are being recalled because the power bank's battery can overheat and ignite, posing fire and burn hazards. Stop using the product and contact Amazon for a full refund.