Anker 321 Power Banks recall in Canada: Fire hazard
In plain language
This recall involves certain Anker 321 Power Banks (PowerCore 5K) sold in Canada. They are being recalled because the lithium-ion batteries may overheat, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check your power bank's serial number on Anker's website to see if it is affected.
- Dispose of the power bank safely by contacting your municipality for instructions on lithium-ion battery disposal.
- Contact Anker for a free replacement if your product is part of the recall batch.
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Affected products
Anker 321 Power Banks (PowerCore 5K, Black)
Model: A1112011
Why this matters
Fire risk due to battery defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: A1112011
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to battery defect
What should consumers do?
Stop using the product immediately. Check your power bank's serial number on Anker's website to see if it is affected. Dispose of the power bank safely by contacting your municipality for instructions on lithium-ion battery disposal. Contact Anker for a free replacement if your product is part of the recall batch.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to battery defect
When was this product recalled?
This product was recalled on July 5, 2024.
Is the Anker brand affected by this recall?
Yes, Anker products are affected by this recall. This recall involves certain Anker 321 Power Banks (PowerCore 5K) sold in Canada. They are being recalled because the lithium-ion batteries may overheat, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.