Bellman & Symfon Flash Receiver recall in Canada: failure to operate
In plain language
This recall involves the Bellman & Symfon Flash Receiver sold in Canada. It's being recalled because the back-up battery may fail to operate during a power outage, meaning it won't alert consumers to events like a fire alarm. Stop using the product as your only fire alarm device and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately as your only fire alarm device.
- Check the serial numbers on the unit to see if it is affected.
- Contact Canadian Hearing Services to arrange for a free repair to your device.
- Perform monthly battery checks as described in the recall notice.
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Affected products
Bellman & Symfon Flash Receiver
Model: BE1442-433
Why this matters
Failure to alert to fire alarm
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: BE1442-433
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Failure to alert to fire alarm
What should consumers do?
Stop using the product immediately as your only fire alarm device. Check the serial numbers on the unit to see if it is affected. Contact Canadian Hearing Services to arrange for a free repair to your device. Perform monthly battery checks as described in the recall notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Failure to alert to fire alarm
When was this product recalled?
This product was recalled on April 8, 2020.
Is the Bellman & Symfon brand affected by this recall?
Yes, Bellman & Symfon products are affected by this recall. This recall involves the Bellman & Symfon Flash Receiver sold in Canada. It's being recalled because the back-up battery may fail to operate during a power outage, meaning it won't alert consumers to events like a fire alarm. Stop using the product as your only fire alarm device and follow the return/repair steps in the official notice.