BISSELL Multi Reach vacuum recall in Canada: Fire hazard
In plain language
This recall involves select models of BISSELL Multi Reach Hand and Floor Vacuum Cleaners sold in Canada. They are being recalled because the battery pack can overheat and smoke, posing a fire hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model number on the product rating label.
- Contact BISSELL for instructions on how to deplete the battery charge.
- Receive a free replacement from BISSELL.
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Affected products
Multi Reach Hand and Floor Vacuum Cleaner
UPC: 00011120243550, 011120234978, 011120237801, 011120239010, 011120239928
Model: 1985, 1985C, 2151, 21518, 2151C
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 00011120243550, 011120234978, 011120237801, 011120239010, 011120239928
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1985, 1985C, 2151, 21518, 2151C
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Check the model number on the product rating label. Contact BISSELL for instructions on how to deplete the battery charge. Receive a free replacement from BISSELL.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on February 1, 2024.
Is the BISSELL brand affected by this recall?
Yes, BISSELL products are affected by this recall. This recall involves select models of BISSELL Multi Reach Hand and Floor Vacuum Cleaners sold in Canada. They are being recalled because the battery pack can overheat and smoke, posing a fire hazard. Stop using the product and follow the return steps in the official notice.