Black Diamond Neve Strap Crampons recall in Canada: Fall hazard
In plain language
This recall involves Black Diamond Neve Strap Crampons and related accessory kits sold in Canada. They are being recalled because screws can loosen, causing the heel cup to detach and posing a fall hazard. Stop using the product and contact Black Diamond Equipment for a full refund.
What to do
- ["Stop using the product immediately.","Check the style number and date codes on your crampons.","Contact Black Diamond Equipment for a full refund.","Visit www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ for return instructions."]
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Affected products
Neve Strap Crampons
UPC: 793661537250
Model: 400073
Date codes: 01-2021, 01-2024, 05-2022, 07-2023, SS1271
Neve Strap Heel Cup Screw & Nut
UPC: 793661539742
Model: 400687
Neve Strap Binding Accessory Kit
UPC: 793661620532
Model: 400683
Date codes: 01-2021, 01-2024, 05-2022, 07-2023, SS1271
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 793661537250, 793661539742, 793661620532
- 3
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 01-2021, 01-2024, 05-2022, 07-2023, SS1271
- 4
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 400073, 400683, 400687
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
["Stop using the product immediately.","Check the style number and date codes on your crampons.","Contact Black Diamond Equipment for a full refund.","Visit www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ for return instructions."]
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on June 13, 2024.
Is the Black Diamond Equipment brand affected by this recall?
Yes, Black Diamond Equipment products are affected by this recall. This recall involves Black Diamond Neve Strap Crampons and related accessory kits sold in Canada. They are being recalled because screws can loosen, causing the heel cup to detach and posing a fall hazard. Stop using the product and contact Black Diamond Equipment for a full refund.