Cannondale Dave Bicycles recall in Canada: fall and injury hazards
In plain language
This recall involves Cannondale Dave Bicycles (Model Year 2021-2023) sold in Canada. They are being recalled because the headtube/downtube can separate from the frame, posing a fall hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Take it to the nearest authorized Cannondale dealer for a free replacement frame.
- For more information, contact Cycling Sports Group, Inc. by telephone at 800-245-3872 or by email at ridersupport@cannondale.com.
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Affected products
Cannondale Dave Bicycles
Model: C29101U10OS, C29101U20OS, C29201U10OS, C29201U20OS
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: C29101U10OS, C29101U20OS, C29201U10OS, C29201U20OS
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Take it to the nearest authorized Cannondale dealer for a free replacement frame. For more information, contact Cycling Sports Group, Inc. by telephone at 800-245-3872 or by email at ridersupport@cannondale.com.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on February 29, 2024.
Is the Cannondale brand affected by this recall?
Yes, Cannondale products are affected by this recall. This recall involves Cannondale Dave Bicycles (Model Year 2021-2023) sold in Canada. They are being recalled because the headtube/downtube can separate from the frame, posing a fall hazard. Stop using the product and follow the return steps in the official notice.