DT Swiss carbon fiber wheelsets recall in Canada: fall hazard
In plain language
This recall involves DT Swiss carbon fiber bicycle wheelsets sold in Canada. They are being recalled because the carbon fiber can delaminate, which could cause the rim to deform and lead to a fall. Stop using the product and contact DT Swiss for a replacement.
What to do
- Stop using the product immediately.
- Check for models ERC, CRC, HEC, or ARC with DT Swiss ID numbers of 2750000 and higher.
- Contact DT Swiss for a replacement.
- Do not redistribute, sell, or give away the recalled product.
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Affected products
DT Swiss carbon fiber bicycle wheelsets
Model: ARC with DT Swiss ID numbers of 2750000 and higher, CRC, ERC, HEC
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: ARC with DT Swiss ID numbers of 2750000 and higher, CRC, ERC, HEC
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Check for models ERC, CRC, HEC, or ARC with DT Swiss ID numbers of 2750000 and higher. Contact DT Swiss for a replacement. Do not redistribute, sell, or give away the recalled product.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on July 31, 2025.
Is the DT Swiss brand affected by this recall?
Yes, DT Swiss products are affected by this recall. This recall involves DT Swiss carbon fiber bicycle wheelsets sold in Canada. They are being recalled because the carbon fiber can delaminate, which could cause the rim to deform and lead to a fall. Stop using the product and contact DT Swiss for a replacement.