Viceroy Smooth cigarettes recall in Canada: Fire hazard
In plain language
This recall involves Viceroy Smooth (Viceroy Velouté) cigarettes, regular size, 20 and 25 count, sold in Canada. They are being recalled because they pose a fire hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Imperial Tobacco Canada Limited to return the product for a replacement.
- Call Imperial Tobacco Canada Limited at 1-800-932-9326.
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Affected products
Viceroy Smooth (Viceroy Velouté) RG 20 Individual Package
UPC: 059300021925
Lot: 38#### ## CA to 48#### ## CA
Viceroy Smooth (Viceroy Velouté) RG 20 Carton
UPC: 059300021920
Lot: 38#### ## CA to 48#### ## CA
Viceroy Smooth (Viceroy Velouté) RG 25 Individual Package
UPC: 059300021932
Lot: 38#### ## CA to 48#### ## CA
Viceroy Smooth (Viceroy Velouté) RG 25 Carton
UPC: 059300021937
Lot: 38#### ## CA to 48#### ## CA
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 059300021920, 059300021925, 059300021932, 059300021937
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 38#### ## CA to 48#### ## CA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Contact Imperial Tobacco Canada Limited to return the product for a replacement. Call Imperial Tobacco Canada Limited at 1-800-932-9326.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on June 9, 2022.
Is the Viceroy Smooth (Viceroy Velouté) brand affected by this recall?
Yes, Viceroy Smooth (Viceroy Velouté) products are affected by this recall. This recall involves Viceroy Smooth (Viceroy Velouté) cigarettes, regular size, 20 and 25 count, sold in Canada. They are being recalled because they pose a fire hazard. Stop using the product and follow the return steps in the official notice.