Fujitsu battery pack recall in Canada: Burn and fire risk
In plain language
This recall involves Panasonic battery packs used in certain Fujitsu personal computers sold in Canada. They are being recalled because they can overheat, posing a burn and fire hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the affected batteries immediately.
- Check the product and serial numbers on your battery pack.
- Visit the Fujitsu Battery Pack Recall website or call 1-800-838-5487 to see if your battery is affected and to order a free replacement.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Burn hazard, Fire hazard
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Burn hazard, Fire hazard
What should consumers do?
Stop using the affected batteries immediately. Check the product and serial numbers on your battery pack. Visit the Fujitsu Battery Pack Recall website or call 1-800-838-5487 to see if your battery is affected and to order a free replacement.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Burn hazard, Fire hazard
When was this product recalled?
This product was recalled on February 8, 2018.
Is the Fujitsu brand affected by this recall?
Yes, Fujitsu products are affected by this recall. This recall involves Panasonic battery packs used in certain Fujitsu personal computers sold in Canada. They are being recalled because they can overheat, posing a burn and fire hazard. Stop using the product and follow the return steps in the official notice.