GE cooktop recall in Canada: Burn hazard
In plain language
This recall involves GE Brand 30-inch knob-controlled electric radiant cooktops sold in Canada. They are being recalled because the burners can remain on after being turned off, posing a burn hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Turn off the unit at the circuit breaker when not in use.
- Contact MC Commercial for a free replacement burner knob assembly.
- Do not leave flammable materials or empty cookware on or near the cooktop.
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Affected products
30” Knob-Controlled Electric Radiant Cooktops
UPC: 084691809074, 084691809609
Model: JP3030DJ4BB, JP3030SJ4SS
Why this matters
Burn hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 084691809074, 084691809609
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: JP3030DJ4BB, JP3030SJ4SS
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Burn hazard
What should consumers do?
Stop using the product immediately. Turn off the unit at the circuit breaker when not in use. Contact MC Commercial for a free replacement burner knob assembly. Do not leave flammable materials or empty cookware on or near the cooktop.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Burn hazard
When was this product recalled?
This product was recalled on December 4, 2023.
Is the GE Brand brand affected by this recall?
Yes, GE Brand products are affected by this recall. This recall involves GE Brand 30-inch knob-controlled electric radiant cooktops sold in Canada. They are being recalled because the burners can remain on after being turned off, posing a burn hazard. Stop using the product and follow the return/repair steps in the official notice.