GLW Battery Packs recall in Canada: fire hazard
In plain language
This recall involves GLW Battery Packs used in Hovertrax 2.0 Self-Balancing Scooters/Hoverboards sold in Canada. They are being recalled because the battery packs can overheat, posing a fire and explosion risk. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Razor for instructions on how to return the battery pack.
- Receive a free replacement battery pack.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire risk due to battery defect
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to battery defect
What should consumers do?
Stop using the product immediately. Contact Razor for instructions on how to return the battery pack. Receive a free replacement battery pack.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to battery defect
When was this product recalled?
This product was recalled on November 25, 2021.
Is the GLW, Hovertrax 2.0 brand affected by this recall?
Yes, GLW, Hovertrax 2.0 products are affected by this recall. This recall involves GLW Battery Packs used in Hovertrax 2.0 Self-Balancing Scooters/Hoverboards sold in Canada. They are being recalled because the battery packs can overheat, posing a fire and explosion risk. Stop using the product and follow the return steps in the official notice.