Amana brand PTAC units recall in Canada: Fire hazard
In plain language
This recall involves Amana brand Packaged Terminal Air Conditioner/Heat Pump (PTAC) units sold in Canada. They are being recalled because the outdoor fan motors can overheat, posing burn and fire hazards. Stop using the product and contact Goodman for a free repair kit and installation by an authorized technician.
What to do
- Stop using the product immediately.
- Contact Goodman for a free repair kit and installation by an authorized technician.
- Check the model and serial numbers located behind the front cover of the unit.
- Do not redistribute, sell, or give away recalled products.
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Affected products
Packaged Terminal Air Conditioner/Heat Pump (PTAC) Units
Model: PMC15, PMH12, PMH15, PTC15, PTH12, PTH15 (with serial numbers beginning with the first four numbers in the range 1001 to 1709)
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: PMC15, PMH12, PMH15, PTC15, PTH12, PTH15 (with serial numbers beginning with the first four numbers in the range 1001 to 1709)
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Contact Goodman for a free repair kit and installation by an authorized technician. Check the model and serial numbers located behind the front cover of the unit. Do not redistribute, sell, or give away recalled products.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on March 1, 2018.
Is the Amana brand affected by this recall?
Yes, Amana products are affected by this recall. This recall involves Amana brand Packaged Terminal Air Conditioner/Heat Pump (PTAC) units sold in Canada. They are being recalled because the outdoor fan motors can overheat, posing burn and fire hazards. Stop using the product and contact Goodman for a free repair kit and installation by an authorized technician.