RecallGuide.ca
    Consumer productsUpdated Jan 3, 2026BenchmarkOfficial source

    Benchmark Step Ladder recall in Canada: Fall hazard

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    In plain language

    This recall involves the Benchmark Step Ladder with Tray sold in Canada. It's being recalled because the platform may not lock securely, posing a fall hazard. Stop using the product and follow the return steps in the official notice.

    What to do

    • ["Stop using the product immediately.","Check for Model# 5435-954 and UPC 822733184976.","Return the affected product to your local Home Hardware for a full refund."]

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    Affected products

    • Benchmark Step Ladder with Tray

      UPC: 822733184976

      Model: 5435-954

    Why this matters

    Fall hazard

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the UPC code

      The UPC is the barcode number on the packaging.

      Affected UPCs: 822733184976

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 5435-954

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    Fall hazard

    What should consumers do?

    ["Stop using the product immediately.","Check for Model# 5435-954 and UPC 822733184976.","Return the affected product to your local Home Hardware for a full refund."]

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Fall hazard

    When was this product recalled?

    This product was recalled on November 5, 2018.

    Is the Benchmark brand affected by this recall?

    Yes, Benchmark products are affected by this recall. This recall involves the Benchmark Step Ladder with Tray sold in Canada. It's being recalled because the platform may not lock securely, posing a fall hazard. Stop using the product and follow the return steps in the official notice.