HTP ELU Elite Ultra Boiler recall in Canada: Fire and carbon monoxide risk
In plain language
This recall involves HTP ELU Elite Ultra Wall Hung Gas-fired Boilers sold in Canada. They are being recalled because loose studs can cause a carbon monoxide leak, posing a risk of fire and poisoning. Stop using the product and follow the repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial numbers on the rating plate.
- Contact a licensed installer to schedule a repair.
- If the boiler must stay on, operate it only with the front cover installed and a working carbon monoxide detector in the boiler room and living space.
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Affected products
HTP ELU Elite Ultra Wall Hung Gas-fired Boiler
UPC: 763160007028, 763160007066
Model: ELU-150WBN, ELU-199WBN
Lot: 242830000265 through 242850000101, 243240000051 through 250150000083
Why this matters
Fire risk, Carbon monoxide poisoning hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 763160007028, 763160007066
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 242830000265 through 242850000101, 243240000051 through 250150000083
- 4
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: ELU-150WBN, ELU-199WBN
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk, Carbon monoxide poisoning hazard
What should consumers do?
Stop using the product immediately. Check the model and serial numbers on the rating plate. Contact a licensed installer to schedule a repair. If the boiler must stay on, operate it only with the front cover installed and a working carbon monoxide detector in the boiler room and living space.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk, Carbon monoxide poisoning hazard
When was this product recalled?
This product was recalled on June 5, 2025.
Is the HTP brand affected by this recall?
Yes, HTP products are affected by this recall. This recall involves HTP ELU Elite Ultra Wall Hung Gas-fired Boilers sold in Canada. They are being recalled because loose studs can cause a carbon monoxide leak, posing a risk of fire and poisoning. Stop using the product and follow the repair steps in the official notice.