Indigo mugs recall in Canada: Burn and laceration hazards
In plain language
This recall involves Indigo branded Papa Bear and Mama Bear ceramic mugs sold in Canada. They are being recalled because they may crack or break when filled with hot liquid, posing burn and laceration hazards. Stop using the product and return it to an Indigo store for a full refund.
What to do
- Stop using the product immediately.
- Return the mugs to an Indigo store for a full refund.
- Contact Indigo customer service for more information.
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Affected products
Papa Bear Mug
UPC: 882709402770
Lot: 1220, 0621, 1021, 0920
Mama Bear Mug
UPC: 882709402763
Lot: 1220, 0621, 1021, 0920
Why this matters
Burn hazard, Laceration hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 882709402763, 882709402770
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1220, 0621, 1021, 0920
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Burn hazard, Laceration hazard
What should consumers do?
Stop using the product immediately. Return the mugs to an Indigo store for a full refund. Contact Indigo customer service for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Burn hazard, Laceration hazard
When was this product recalled?
This product was recalled on November 23, 2022.
Is the Indigo brand affected by this recall?
Yes, Indigo products are affected by this recall. This recall involves Indigo branded Papa Bear and Mama Bear ceramic mugs sold in Canada. They are being recalled because they may crack or break when filled with hot liquid, posing burn and laceration hazards. Stop using the product and return it to an Indigo store for a full refund.