Kilimanjaro E-Bike Rack recall in Canada: injury hazard
In plain language
This recall involves the Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier sold in Canada. It's being recalled because stress at connection points can cause cracks, leading to structural failure and potential detachment of a bicycle, posing an injury hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 910572CWT and 910495CCF.
- Return the product to Costco for a full refund.
- For more information, contact Kilimanjaro support at 1-888-449-9608 or recall@kilimanjarogear.com.
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Affected products
Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier
Model: 910495CCF, 910572CWT
Why this matters
Injury hazard from structural failure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 910495CCF, 910572CWT
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Injury hazard from structural failure
What should consumers do?
Stop using the product immediately. Check model numbers 910572CWT and 910495CCF. Return the product to Costco for a full refund. For more information, contact Kilimanjaro support at 1-888-449-9608 or recall@kilimanjarogear.com.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Injury hazard from structural failure
When was this product recalled?
This product was recalled on September 20, 2024.
Is the Kilimanjaro brand affected by this recall?
Yes, Kilimanjaro products are affected by this recall. This recall involves the Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier sold in Canada. It's being recalled because stress at connection points can cause cracks, leading to structural failure and potential detachment of a bicycle, posing an injury hazard. Stop using the product and follow the return steps in the official notice.