Lexmark specialty printers recall in Canada: Fire hazard
In plain language
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, sold in Canada. They are being recalled because a metal part inside may dislodge, posing a fire hazard. Stop using the product and contact Lexmark for a free repair part.
What to do
- Stop using the product immediately.
- Check for model numbers MS725dvn or MX725adve on the top cover/door.
- Contact Lexmark to receive a free repair part.
- For more information, contact Lexmark at 1-866-470-1574, by email at safety@lexmark.com, or online at www.lexmark.com/recall.
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Affected products
specialty printers
Model: MS725dvn, MX725adve
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MS725dvn, MX725adve
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Check for model numbers MS725dvn or MX725adve on the top cover/door. Contact Lexmark to receive a free repair part. For more information, contact Lexmark at 1-866-470-1574, by email at safety@lexmark.com, or online at www.lexmark.com/recall.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on January 16, 2025.
Is the Lexmark brand affected by this recall?
Yes, Lexmark products are affected by this recall. This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, sold in Canada. They are being recalled because a metal part inside may dislodge, posing a fire hazard. Stop using the product and contact Lexmark for a free repair part.