LumaRail Bed Rails recall in Canada: Entrapment and asphyxiation hazard
In plain language
This recall involves LumaRail Bed Rails and Doublesafe Bed Assist Rails sold in Canada. They are being recalled because users can become entrapped, posing an entrapment and asphyxiation hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Platinum Health for a free repair kit.
- Check model numbers PHB4000 and PHB7000D.
- Keep it away from children if the notice indicates a hazard.
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Affected products
LumaRail Bed Rails with Legs
Model: PHB4000
Doublesafe Bed Assist Rail
Model: PHB7000D
Why this matters
Entrapment and asphyxiation hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: PHB4000, PHB7000D
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Entrapment and asphyxiation hazard
What should consumers do?
Stop using the product immediately. Contact Platinum Health for a free repair kit. Check model numbers PHB4000 and PHB7000D. Keep it away from children if the notice indicates a hazard.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Entrapment and asphyxiation hazard
When was this product recalled?
This product was recalled on April 7, 2023.
Is the LumaRail brand affected by this recall?
Yes, LumaRail products are affected by this recall. This recall involves LumaRail Bed Rails and Doublesafe Bed Assist Rails sold in Canada. They are being recalled because users can become entrapped, posing an entrapment and asphyxiation hazard. Stop using the product and follow the return/repair steps in the official notice.