NordicTrack recall in Canada: Rowing machines may cause fire risk
In plain language
This recall involves NordicTrack rowing machines with model numbers NTRW19147.0, NTRW19147.1, NTRW19147.2, or NTRW19147.3 sold in Canada. They are being recalled because the screen console can overheat and ignite, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Consumers should immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.For more information, consumers can contact iFIT by telephone at 833-680-4348, from 6 a.m. to 7 p.m. MT, Monday through Friday, by email at ntrw19147-recall@ifit.com or online.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Affected products
NordicTrack Rowing Machine
Model: NTRW19147.0, NTRW19147.1, NTRW19147.2, NTRW19147.3
Why this matters
Fire risk due to overheating screen console
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: NTRW19147.0, NTRW19147.1, NTRW19147.2, NTRW19147.3
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to overheating screen console
What should consumers do?
Consumers should immediately stop using and unplug the recalled rowing machines. Consumers should contact iFIT to arrange for a free home repair by an authorized technician in the form of a replacement screen console.For more information, consumers can contact iFIT by telephone at 833-680-4348, from 6 a.m. to 7 p.m. MT, Monday through Friday, by email at ntrw19147-recall@ifit.com or online.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to overheating screen console
When was this product recalled?
This product was recalled on November 12, 2025.
Is the NordicTrack brand affected by this recall?
Yes, NordicTrack products are affected by this recall. This recall involves NordicTrack rowing machines with model numbers NTRW19147.0, NTRW19147.1, NTRW19147.2, or NTRW19147.3 sold in Canada. They are being recalled because the screen console can overheat and ignite, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.