NTI TRX Series II Boiler recall in Canada: fire and carbon monoxide risk
In plain language
This recall involves NTI TRX Series II Wall Hung Gas-fired Boilers sold in Canada. It's being recalled because loose studs can cause a carbon monoxide leak, posing a risk of fire and poisoning. Stop using the product and follow the repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial number on the rating plate.
- Contact your licensed installer to schedule a repair.
- If the boiler must operate, ensure the front cover is installed and a functional carbon monoxide detector is present.
- Keep it away from children/pets if the notice indicates a hazard.
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Affected products
TRX150 Series II Wall Hung Gas-Fired Boiler
UPC: 628233739070
Model: TRX150 Series II
TRX199 Series II Wall Hung Gas-Fired Boiler
UPC: 628233739087
Model: TRX199 Series II
TRX199C Series II Wall Hung Gas-Fired Boiler
UPC: 628233739094
Model: TRX199C Series II
Why this matters
Fire risk, carbon monoxide poisoning risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 628233739070, 628233739087, 628233739094
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: TRX150 Series II, TRX199 Series II, TRX199C Series II
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk, carbon monoxide poisoning risk
What should consumers do?
Stop using the product immediately. Check the model and serial number on the rating plate. Contact your licensed installer to schedule a repair. If the boiler must operate, ensure the front cover is installed and a functional carbon monoxide detector is present. Keep it away from children/pets if the notice indicates a hazard.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk, carbon monoxide poisoning risk
When was this product recalled?
This product was recalled on June 5, 2025.
Is the NTI brand affected by this recall?
Yes, NTI products are affected by this recall. This recall involves NTI TRX Series II Wall Hung Gas-fired Boilers sold in Canada. It's being recalled because loose studs can cause a carbon monoxide leak, posing a risk of fire and poisoning. Stop using the product and follow the repair steps in the official notice.