Philips Hue 40 Watt outdoor power supply recall in Canada: electric shock risk
In plain language
This recall involves Philips Hue 40 Watt outdoor power supply units (PSU) sold in Canada. They are being recalled because water leakage can damage them, posing a risk of electric shock. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Switch off the power to the unit.
- Check the date code on your power supply unit.
- Contact Philips for a replacement power supply unit.
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Affected products
Philips Hue Lily spot light
UPC: 046677802066
Date codes: 0001 up to 1941
Philips Hue Lily XL spot light
UPC: 046677803469
Date codes: 0001 up to 1941
Philips Hue Calla pedestal light
UPC: 046677802097
Date codes: 0001 up to 1941
Philips Hue Econic pedestal light
UPC: 046677803476
Date codes: 0001 up to 1941
Why this matters
Electric shock risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 046677802066, 046677802097, 046677803469, 046677803476
- 3
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 0001 up to 1941
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Electric shock risk
What should consumers do?
Stop using the product immediately. Switch off the power to the unit. Check the date code on your power supply unit. Contact Philips for a replacement power supply unit.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Electric shock risk
When was this product recalled?
This product was recalled on November 10, 2020.
Is the Philips Hue brand affected by this recall?
Yes, Philips Hue products are affected by this recall. This recall involves Philips Hue 40 Watt outdoor power supply units (PSU) sold in Canada. They are being recalled because water leakage can damage them, posing a risk of electric shock. Stop using the product and follow the return/repair steps in the official notice.