Prime-Line Defender Security Glass Knobs recall in Canada: Laceration hazard
In plain language
This recall involves Prime-Line Defender Security Glass Knobs sold in Canada. They are being recalled because the glass knobs can break, posing a laceration hazard. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Prime-Line Products, LLC to receive a merchant gift card.
- For more information, contact Prime-Line Products at 1-800-729-6123, by email at glassknobs@realtimeresults.net, or online at www.recallrtr.com/glassknobs or www.primeline.net.
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Affected products
Prime-Line Defender Security Glass Knobs
UPC: 00049793022790, 00049793023117, 00049793023179, 00049793023285, 00049793024961, 00049793024978, 00049793825360, 00049793925374, 00049793927972
Model: E 2279, E 2311, E 2317, E 2328, E 2496, E 2497, E 2536, E 2537, E 2797
Why this matters
Laceration hazard from broken glass
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 00049793022790, 00049793023117, 00049793023179, 00049793023285, 00049793024961, 00049793024978, 00049793825360, 00049793925374, 00049793927972
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: E 2279, E 2311, E 2317, E 2328, E 2496, E 2497, E 2536, E 2537, E 2797
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Laceration hazard from broken glass
What should consumers do?
Stop using the product immediately. Contact Prime-Line Products, LLC to receive a merchant gift card. For more information, contact Prime-Line Products at 1-800-729-6123, by email at glassknobs@realtimeresults.net, or online at www.recallrtr.com/glassknobs or www.primeline.net.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Laceration hazard from broken glass
When was this product recalled?
This product was recalled on August 31, 2023.
Is the Defender Security brand affected by this recall?
Yes, Defender Security products are affected by this recall. This recall involves Prime-Line Defender Security Glass Knobs sold in Canada. They are being recalled because the glass knobs can break, posing a laceration hazard. Stop using the product and follow the return steps in the official notice.