Q’Straint QRT-DELUXE and QRT-MAX retractors recall in Canada: injury hazard
In plain language
This recall involves Q’Straint QRT-DELUXE and Q’Straint QRT-MAX retractors sold in Canada. They are being recalled because a retractor may not lock properly, which could cause serious injury or death. Stop using the product and contact Q’Straint for a free replacement.
What to do
- Consumers should immediately stop using the recalled Q’Straint QRT-DELUXE and Q’Straint QRT-MAX retractors and contact the Q’Straint Customer Service Team to arrange for a free replacement.For more information, consumers can contact Q’Straint Customer Service Team by telephone at 1-800-987-9987, 8:00 a.m. to 5:00 p.m. ET, Monday to Friday, or by email at cs@qstraint.sure-lok.com Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Affected products
QRT-DELUXE, Auto Release, Auto Retract
Model: Q8-6200, Q8-6209
Why this matters
Injury hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: Q8-6200, Q8-6209
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Injury hazard
What should consumers do?
Consumers should immediately stop using the recalled Q’Straint QRT-DELUXE and Q’Straint QRT-MAX retractors and contact the Q’Straint Customer Service Team to arrange for a free replacement.For more information, consumers can contact Q’Straint Customer Service Team by telephone at 1-800-987-9987, 8:00 a.m. to 5:00 p.m. ET, Monday to Friday, or by email at cs@qstraint.sure-lok.com Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Injury hazard
When was this product recalled?
This product was recalled on November 13, 2025.
Is the Q’Straint brand affected by this recall?
Yes, Q’Straint products are affected by this recall. This recall involves Q’Straint QRT-DELUXE and Q’Straint QRT-MAX retractors sold in Canada. They are being recalled because a retractor may not lock properly, which could cause serious injury or death. Stop using the product and contact Q’Straint for a free replacement.