SwissStop Bicycle Disc Brake Pads recall in Canada: Fall hazard
In plain language
This recall involves SwissStop Bicycle Disc Brake Pads sold in Canada. They are being recalled because the brake pads can separate from the back plate, posing a fall hazard to the user. Stop using the product and return it to the retailer for a refund.
What to do
- Stop using the product immediately.
- Return the product to the retailer for a refund.
- Contact SwissStop for more information.
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Affected products
SwissStop EXOTherm Disc 25
Model: EXOTherm Disc 25
SwissStop EXOTherm Disc 26
Model: EXOTherm Disc 26
SwissStop EXOTherm Disc 27
Model: EXOTherm Disc 27
SwissStop EXOTherm Disc 28
Model: EXOTherm Disc 28
SwissStop EXOTherm Disc 30
Model: EXOTherm Disc 30
SwissStop EXOTherm Disc 31
Model: EXOTherm Disc 31
SwissStop EXOTherm Disc 32
Model: EXOTherm Disc 32
SwissStop EXOTherm Disc 34
Model: EXOTherm Disc 34
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: EXOTherm Disc 25, EXOTherm Disc 26, EXOTherm Disc 27, EXOTherm Disc 28, EXOTherm Disc 30, EXOTherm Disc 31, EXOTherm Disc 32, EXOTherm Disc 34
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Return the product to the retailer for a refund. Contact SwissStop for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on April 24, 2018.
Is the SwissStop brand affected by this recall?
Yes, SwissStop products are affected by this recall. This recall involves SwissStop Bicycle Disc Brake Pads sold in Canada. They are being recalled because the brake pads can separate from the back plate, posing a fall hazard to the user. Stop using the product and return it to the retailer for a refund.