Rinnai i-Series Plus Boilers recall in Canada: poisoning hazard
In plain language
This recall involves Rinnai i-Series Plus Boilers sold in Canada. They are being recalled because a sealing issue can allow gases to escape, posing a carbon monoxide poisoning hazard. Stop using the product and contact Rinnai America Corporation for a free repair.
What to do
- Stop using the product immediately.
- Check model numbers IP175S, IP199S, IP175199C, IP199199C with serial numbers beginning with "S".
- Contact Rinnai America Corporation for a free repair by a certified technician.
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Affected products
i-Series Plus Boilers
Model: IP175199C, IP175S, IP199199C, IP199S
Why this matters
Carbon monoxide poisoning hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: IP175199C, IP175S, IP199199C, IP199S
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Carbon monoxide poisoning hazard
What should consumers do?
Stop using the product immediately. Check model numbers IP175S, IP199S, IP175199C, IP199199C with serial numbers beginning with "S". Contact Rinnai America Corporation for a free repair by a certified technician.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Carbon monoxide poisoning hazard
When was this product recalled?
This product was recalled on June 5, 2025.
Is the Rinnai brand affected by this recall?
Yes, Rinnai products are affected by this recall. This recall involves Rinnai i-Series Plus Boilers sold in Canada. They are being recalled because a sealing issue can allow gases to escape, posing a carbon monoxide poisoning hazard. Stop using the product and contact Rinnai America Corporation for a free repair.