Savaria and Garaventa residential elevators recall: Entrapment hazard
In plain language
This recall involves Savaria and Garaventa branded residential elevators sold in Canada. They are being recalled because children can become entrapped in gaps, posing a serious injury risk. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Block children's access to the elevators.
- Contact Savaria for a free space guard if the hazard exists.
- Support for measurement and installation is available upon request.
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Affected products
Residential Elevators with exterior swing-style landing (hoistway) doors
Model: Concord, Eclipse, Gearlift, HR (Garaventa), Infinity, Kwiklift, MR, Ultimo (Savaria)
Why this matters
Entrapment hazard for children
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: Concord, Eclipse, Gearlift, HR (Garaventa), Infinity, Kwiklift, MR, Ultimo (Savaria)
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Entrapment hazard for children
What should consumers do?
Stop using the product immediately. Block children's access to the elevators. Contact Savaria for a free space guard if the hazard exists. Support for measurement and installation is available upon request.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Entrapment hazard for children
When was this product recalled?
This product was recalled on March 2, 2022.
Is the Savaria, Garaventa brand affected by this recall?
Yes, Savaria, Garaventa products are affected by this recall. This recall involves Savaria and Garaventa branded residential elevators sold in Canada. They are being recalled because children can become entrapped in gaps, posing a serious injury risk. Stop using the product and follow the return/repair steps in the official notice.