Soft Serve on the Go recall in Canada: possible Listeria monocytogenes
In plain language
This recall involves Soft Serve on the Go brand frozen dessert cups sold in Canada. They are being recalled due to possible Listeria monocytogenes contamination. Do not eat the product if you have it. Check UPCs and units sold up to and including August 10, 2023, in the official notice.
What to do
- Check if your product matches the affected UPCs and dates listed in the official notice.
- Do not eat the product.
- Return it to the store or dispose of it.
- If you became sick, contact your healthcare provider.
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Affected products
Caramel Vanilla (ice cream)
UPC: 0 91404 15131 3
Date codes: All units sold up to and including August 10, 2023
Natural Peanut Butter (ice cream)
UPC: 0 91404 15285 3
Date codes: All units sold up to and including August 10, 2023
Non-Dairy Parve Vanilla Chocolate (frozen dessert)
UPC: 0 91404 15113 9
Date codes: All units sold up to and including August 10, 2023
Razzle n' Dazzle Peanut Butter (ice cream)
UPC: 0 91404 15133 7
Date codes: All units sold up to and including August 10, 2023
Strawberry Mango Sorbet
UPC: 0 91404 15128 3
Date codes: All units sold up to and including August 10, 2023
Vanilla Chocolate (ice cream)
UPC: 0 91404 15129 0
Date codes: All units sold up to and including August 10, 2023
Why this matters
Possible Listeria monocytogenes
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 0 91404 15113 9, 0 91404 15128 3, 0 91404 15129 0, 0 91404 15131 3, 0 91404 15133 7, 0 91404 15285 3
- 3
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: All units sold up to and including August 10, 2023
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Possible Listeria monocytogenes
What should consumers do?
Check if your product matches the affected UPCs and dates listed in the official notice. Do not eat the product. Return it to the store or dispose of it. If you became sick, contact your healthcare provider.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Possible Listeria monocytogenes
When was this product recalled?
This product was recalled on August 10, 2023.
Is the Soft Serve on the Go brand affected by this recall?
Yes, Soft Serve on the Go products are affected by this recall. This recall involves Soft Serve on the Go brand frozen dessert cups sold in Canada. They are being recalled due to possible Listeria monocytogenes contamination. Do not eat the product if you have it. Check UPCs and units sold up to and including August 10, 2023, in the official notice.