SOLSTICE and JACUZZI pool heat pumps recall in Canada: fire risk
In plain language
This recall involves SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps sold in Canada. They are being recalled because they may overheat, posing a fire risk. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers to see if your heat pump is affected.
- Register your heat pump to arrange for a replacement part installation.
- Pending repair, keep your pool water temperature below 32°C (90°F).
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Affected products
SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps
Model: JA85, JAP85, S85
Why this matters
Fire risk due to overheating
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: JA85, JAP85, S85
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to overheating
What should consumers do?
Stop using the product immediately. Check model and serial numbers to see if your heat pump is affected. Register your heat pump to arrange for a replacement part installation. Pending repair, keep your pool water temperature below 32°C (90°F).
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to overheating
When was this product recalled?
This product was recalled on August 21, 2025.
Is the SOLSTICE/JACUZZI brand affected by this recall?
Yes, SOLSTICE/JACUZZI products are affected by this recall. This recall involves SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps sold in Canada. They are being recalled because they may overheat, posing a fire risk. Stop using the product and follow the return/repair steps in the official notice.