Soundcore and AnkerWork speakers recall in Canada: Fire risk
In plain language
This recall involves Soundcore A3102 Speakers (Black) and AnkerWork A3302 PowerConf S3 Speakerphones sold in Canada. They are being recalled because the batteries could overheat, posing a fire risk. Stop using the product and follow the disposal and return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the serial number to see if your product is affected.
- Safely dispose of the product as hazardous waste; do not put it in household garbage.
- Contact Anker for instructions on disposal and to receive a new product if yours is part of the recall.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire risk due to battery defect
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to battery defect
What should consumers do?
Stop using the product immediately. Check the serial number to see if your product is affected. Safely dispose of the product as hazardous waste; do not put it in household garbage. Contact Anker for instructions on disposal and to receive a new product if yours is part of the recall.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to battery defect
When was this product recalled?
This product was recalled on July 5, 2024.
Is the Anker brand affected by this recall?
Yes, Anker products are affected by this recall. This recall involves Soundcore A3102 Speakers (Black) and AnkerWork A3302 PowerConf S3 Speakerphones sold in Canada. They are being recalled because the batteries could overheat, posing a fire risk. Stop using the product and follow the disposal and return steps in the official notice.