The North Face boots recall in Canada: fall hazard
In plain language
This recall involves The North Face Women’s Shellista V Mid Waterproof Boots sold in Canada. They are being recalled because a boot hook can catch on the other boot's lace, posing a fall hazard. Stop using the product and contact The North Face for a refund.
What to do
- ["Stop using the product immediately.","Check the style number on the boot's tongue.","Contact The North Face to arrange for a refund.","Call The North Face at 800-297-9150 or email recall_wshellistaV@thenorthface.com."]
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Affected products
The North Face Women’s Shellista V Mid Waterproof Boots
Model: NF0A8ADB3IE, NF0A8ADB5IF, NF0A8ADBHFQ, NF0A8ADBKT0
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: NF0A8ADB3IE, NF0A8ADB5IF, NF0A8ADBHFQ, NF0A8ADBKT0
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
["Stop using the product immediately.","Check the style number on the boot's tongue.","Contact The North Face to arrange for a refund.","Call The North Face at 800-297-9150 or email recall_wshellistaV@thenorthface.com."]
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on April 17, 2025.
Is the The North Face brand affected by this recall?
Yes, The North Face products are affected by this recall. This recall involves The North Face Women’s Shellista V Mid Waterproof Boots sold in Canada. They are being recalled because a boot hook can catch on the other boot's lace, posing a fall hazard. Stop using the product and contact The North Face for a refund.