EXCEL Limited recall in Canada: Remote control receiver may overheat
In plain language
This recall affects certain 2008, 2010, and 2011 EXCEL Limited RV trailers in Canada. The plug-in remote control receiver for the electric fireplace or stove may overheat. This could result in a vehicle fire, causing property damage or personal injury. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Contact Dimplex at 1-888-346-7539 for unit replacement information.
- Unplug the remote control receiver from the electrical outlet immediately.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Overheating remote control creates fire risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Overheating remote control creates fire risk
What should consumers do?
Contact Dimplex at 1-888-346-7539 for unit replacement information. Unplug the remote control receiver from the electrical outlet immediately. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Overheating remote control creates fire risk
When was this product recalled?
This product was recalled on June 22, 2011.
Is the EXCEL brand affected by this recall?
Yes, EXCEL products are affected by this recall. This recall affects certain 2008, 2010, and 2011 EXCEL Limited RV trailers in Canada. The plug-in remote control receiver for the electric fireplace or stove may overheat. This could result in a vehicle fire, causing property damage or personal injury. You can check if your vehicle is included and book a repair using the official notice.