MCI J4500 recall in Canada: transom windows may detach
In plain language
This recall affects certain 2009, 2010, 2011, and 2012 MCI J4500 coaches in Canada. The transom windows may have been inadequately bonded and could detach from the vehicle. This could cause property damage or personal injury.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
J4500
Model: J4500
Date codes: 2009, 2010, 2011, 2012
Why this matters
Detaching window could cause injury or property damage
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 2009, 2010, 2011, 2012
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: J4500
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Detaching window could cause injury or property damage
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Detaching window could cause injury or property damage
When was this product recalled?
This product was recalled on April 2, 2012.
Is the MCI brand affected by this recall?
Yes, MCI products are affected by this recall. This recall affects certain 2009, 2010, 2011, and 2012 MCI J4500 coaches in Canada. The transom windows may have been inadequately bonded and could detach from the vehicle. This could cause property damage or personal injury.