RecallGuide.ca
    VehiclesUpdated Jan 3, 2026THOMAS BUILTOfficial source

    Thomas Built Saf-T-Liner recall in Canada: emergency exit may not open

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    In plain language

    This recall affects certain 2010-2013 Thomas Built Saf-T-Liner EF and HDX non-school buses in Canada. The force needed to open the emergency roof hatch may be too high. This could prevent passengers from quickly exiting the bus in an emergency, increasing the risk of injury.

    What to do

    • Check your VIN using the official notice.
    • Contact your dealer or manufacturer to schedule the free repair.

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    Affected products

    Specific affected products are listed in the official notice.

    Why this matters

    Emergency exit may not open quickly

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Emergency exit may not open quickly

    What should consumers do?

    Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Emergency exit may not open quickly

    When was this product recalled?

    This product was recalled on August 24, 2012.

    Is the THOMAS BUILT brand affected by this recall?

    Yes, THOMAS BUILT products are affected by this recall. This recall affects certain 2010-2013 Thomas Built Saf-T-Liner EF and HDX non-school buses in Canada. The force needed to open the emergency roof hatch may be too high. This could prevent passengers from quickly exiting the bus in an emergency, increasing the risk of injury.