Turtle Top Odyssey and Van Terra XL recall in Canada: wheelchair lift may fail
In plain language
This recall affects certain 2008-2010 Turtle Top Odyssey and Van Terra XL buses in Canada. The roll stop latches on the wheelchair lift's outer barrier may become bent or misaligned. This could cause a wheelchair user to fall and sustain injury if the lift is elevated. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
ODYSSEY
Model: 2008 TURTLE TOP ODYSSEY, 2009 TURTLE TOP ODYSSEY, 2010 TURTLE TOP ODYSSEY
VAN TERRA XL
Model: 2009 TURTLE TOP VAN TERRA XL
Why this matters
Wheelchair user could fall from lift
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2008 TURTLE TOP ODYSSEY, 2009 TURTLE TOP ODYSSEY, 2009 TURTLE TOP VAN TERRA XL, 2010 TURTLE TOP ODYSSEY
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Wheelchair user could fall from lift
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Wheelchair user could fall from lift
When was this product recalled?
This product was recalled on February 1, 2013.
Is the TURTLE TOP brand affected by this recall?
Yes, TURTLE TOP products are affected by this recall. This recall affects certain 2008-2010 Turtle Top Odyssey and Van Terra XL buses in Canada. The roll stop latches on the wheelchair lift's outer barrier may become bent or misaligned. This could cause a wheelchair user to fall and sustain injury if the lift is elevated. You can check if your vehicle is included and book a repair using the official notice.