Mercedes-Benz CLS Class recall in Canada: hood latch may fail
In plain language
This recall affects certain 2012 Mercedes-Benz CLS Class vehicles in Canada. The four bolts securing the secondary hood latch striker plate may have been insufficiently tightened and could loosen. If the secondary latch becomes ineffective, the hood could open while driving. This could increase the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
CLS CLASS
Model: 2012
Why this matters
Hood could open while driving
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2012
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Hood could open while driving
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Hood could open while driving
When was this product recalled?
This product was recalled on January 7, 2013.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2012 Mercedes-Benz CLS Class vehicles in Canada. The four bolts securing the secondary hood latch striker plate may have been insufficiently tightened and could loosen. If the secondary latch becomes ineffective, the hood could open while driving. This could increase the risk of a crash.