Jayco JAY SERIES recall in Canada: RV roof may collapse
In plain language
This recall affects certain 2011 Jayco JAY SERIES camping trailers in Canada. The roof lifting mechanism may fail suddenly, causing the roof to collapse and lifter components to displace. This could result in injury to people inside or near the trailer. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
JAY SERIES
Model: 2011
Why this matters
Roof collapse could cause injury
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2011
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Roof collapse could cause injury
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Roof collapse could cause injury
When was this product recalled?
This product was recalled on January 7, 2014.
Is the JAYCO brand affected by this recall?
Yes, JAYCO products are affected by this recall. This recall affects certain 2011 Jayco JAY SERIES camping trailers in Canada. The roof lifting mechanism may fail suddenly, causing the roof to collapse and lifter components to displace. This could result in injury to people inside or near the trailer. You can check if your vehicle is included and book a repair using the official notice.