New Flyer bus recall in Canada: Door software may be incorrect
In plain language
This recall affects certain 2013 and 2014 New Flyer XD40, XD60, XE40, and XN40 buses in Canada. The software controlling the electronic door assemblies may be incorrect. This could allow passenger doors to reopen while the bus is moving, potentially causing an occupant to fall out and sustain injuries.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Occupant could fall from vehicle
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Occupant could fall from vehicle
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Occupant could fall from vehicle
When was this product recalled?
This product was recalled on May 22, 2015.
Is the NEW FLYER brand affected by this recall?
Yes, NEW FLYER products are affected by this recall. This recall affects certain 2013 and 2014 New Flyer XD40, XD60, XE40, and XN40 buses in Canada. The software controlling the electronic door assemblies may be incorrect. This could allow passenger doors to reopen while the bus is moving, potentially causing an occupant to fall out and sustain injuries.