Ford Explorer recall in Canada: Rear suspension may fracture
In plain language
This recall affects certain 2011 and 2012 Ford Explorer vehicles in Canada, specifically those operated in Alberta, Saskatchewan, and Manitoba. Soil can build up at the rear suspension toe link, causing it to bend and potentially fracture. A fractured toe link could affect vehicle handling and increase the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Do not attempt repairs yourself unless the notice says so.
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Affected products
EXPLORER
Model: 2011, 2012
Why this matters
Suspension fracture could affect handling and cause a crash
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2011, 2012
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Suspension fracture could affect handling and cause a crash
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Do not attempt repairs yourself unless the notice says so.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Suspension fracture could affect handling and cause a crash
When was this product recalled?
This product was recalled on December 1, 2021.
Is the FORD brand affected by this recall?
Yes, FORD products are affected by this recall. This recall affects certain 2011 and 2012 Ford Explorer vehicles in Canada, specifically those operated in Alberta, Saskatchewan, and Manitoba. Soil can build up at the rear suspension toe link, causing it to bend and potentially fracture. A fractured toe link could affect vehicle handling and increase the risk of a crash.