Mercedes-Benz Sprinter recall in Canada: door locks may not open
In plain language
This recall affects certain 2018 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles in Canada. An incorrect lever may have been installed on the right side door locks. This could prevent the door from opening, increasing the risk of injury in a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Door may not open, increasing injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Door may not open, increasing injury risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Door may not open, increasing injury risk
When was this product recalled?
This product was recalled on June 15, 2018.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2018 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles in Canada. An incorrect lever may have been installed on the right side door locks. This could prevent the door from opening, increasing the risk of injury in a crash.