Volvo recall in Canada: Telematics and Driver Support Systems may not function
In plain language
This recall affects certain 2017-2019 Volvo V90, XC90, V90 Cross Country, S90, XC40, XC60, and V60 vehicles in Canada. A software error may prevent the Telematics and Driver Support Systems from working correctly. In a crash, the Emergency Assist system might not alert Volvo or provide GPS coordinates. This could lead to no response from emergency services.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Emergency services may not be alerted in a crash
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Emergency services may not be alerted in a crash
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Emergency services may not be alerted in a crash
When was this product recalled?
This product was recalled on June 15, 2018.
Is the VOLVO brand affected by this recall?
Yes, VOLVO products are affected by this recall. This recall affects certain 2017-2019 Volvo V90, XC90, V90 Cross Country, S90, XC40, XC60, and V60 vehicles in Canada. A software error may prevent the Telematics and Driver Support Systems from working correctly. In a crash, the Emergency Assist system might not alert Volvo or provide GPS coordinates. This could lead to no response from emergency services.