MCI Bus recall in Canada: Steering may lock up
In plain language
This recall affects certain MCI 102EL3, E4500, and J4500 buses from 1997-2015 in Canada. The issue is that the rear tag-axle steering system may lock up at highway speeds. This could cause a sudden loss of steering control and create the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Sudden loss of steering control could cause a crash
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden loss of steering control could cause a crash
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden loss of steering control could cause a crash
When was this product recalled?
This product was recalled on June 15, 2019.
Is the MCI brand affected by this recall?
Yes, MCI products are affected by this recall. This recall affects certain MCI 102EL3, E4500, and J4500 buses from 1997-2015 in Canada. The issue is that the rear tag-axle steering system may lock up at highway speeds. This could cause a sudden loss of steering control and create the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.