Mercedes-Benz Sprinter recall in Canada: high-beam headlights may not turn off
In plain language
This recall affects certain 2019 Mercedes-Benz Sprinter 2500, Sprinter, Sprinter 4500, and Sprinter 3500 vehicles in Canada. A software problem could prevent the high-beam headlights from turning off using the switch lever. This could cause glare and reduce visibility for oncoming traffic, increasing the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic
When was this product recalled?
This product was recalled on June 15, 2019.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2019 Mercedes-Benz Sprinter 2500, Sprinter, Sprinter 4500, and Sprinter 3500 vehicles in Canada. A software problem could prevent the high-beam headlights from turning off using the switch lever. This could cause glare and reduce visibility for oncoming traffic, increasing the risk of a crash.