Mercedes-Benz GLS/GLE recall in Canada: AC drain may cause electrical issues
In plain language
This recall affects certain 2020 Mercedes-Benz GLS Class and GLE Class vehicles in Canada. The air conditioning drain hoses may not be installed correctly, allowing water to enter the passenger compartment and damage electrical components. This could lead to a fire risk or other electrical systems failing, increasing the risk of injury or a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
A short circuit could create the risk of a fire. The failure of other electrical components could increase the risk of injury or a crash.
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
A short circuit could create the risk of a fire. The failure of other electrical components could increase the risk of injury or a crash.
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. A short circuit could create the risk of a fire. The failure of other electrical components could increase the risk of injury or a crash.
When was this product recalled?
This product was recalled on June 15, 2019.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2020 Mercedes-Benz GLS Class and GLE Class vehicles in Canada. The air conditioning drain hoses may not be installed correctly, allowing water to enter the passenger compartment and damage electrical components. This could lead to a fire risk or other electrical systems failing, increasing the risk of injury or a crash. You can check if your vehicle is included and book a repair using the official notice.