Mercedes-Benz Metris recall in Canada: electrical issue creates fire risk
In plain language
This recall affects certain 2016-2020 Mercedes-Benz Metris vehicles in Canada. An uncovered battery terminal under the front passenger seat could allow conductive objects to cause a short circuit. This could increase the risk of a fire. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Do not use the seat base with a battery as a storage compartment.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Do not use the seat base with a battery as a storage compartment.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk
When was this product recalled?
This product was recalled on June 15, 2019.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2016-2020 Mercedes-Benz Metris vehicles in Canada. An uncovered battery terminal under the front passenger seat could allow conductive objects to cause a short circuit. This could increase the risk of a fire. You can check if your vehicle is included and book a repair using the official notice.