Vactor 2100 recall in Canada: software issue could cause sudden movement
In plain language
This recall affects certain 2017, 2018, 2019, and 2020 Vactor 2100 sewer cleaner trucks in Canada. A software problem could allow the vehicle to move suddenly while in jetting mode if the transmission is not in park. This could create a risk of injury or a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Sudden and unexpected movement of the truck could create a risk of injury or a crash.
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden and unexpected movement of the truck could create a risk of injury or a crash.
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden and unexpected movement of the truck could create a risk of injury or a crash.
When was this product recalled?
This product was recalled on June 15, 2020.
Is the VACTOR brand affected by this recall?
Yes, VACTOR products are affected by this recall. This recall affects certain 2017, 2018, 2019, and 2020 Vactor 2100 sewer cleaner trucks in Canada. A software problem could allow the vehicle to move suddenly while in jetting mode if the transmission is not in park. This could create a risk of injury or a crash. You can check if your vehicle is included and book a repair using the official notice.