Chrysler Pacifica recall in Canada: Electrical connection may overheat
In plain language
This recall affects certain 2017-2020 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV) in Canada. There could be a problem with the connection at the 12-volt battery isolator post. This could cause the connection to overheat and create a fire risk, even when the vehicle is parked. Owners are advised not to park their vehicle inside a building or near other vehicles until repairs are completed.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Do not park your vehicle inside a building or near other vehicles until repaired.
- Keep liquids out of the backseat area.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Do not park your vehicle inside a building or near other vehicles until repaired. Keep liquids out of the backseat area.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk
When was this product recalled?
This product was recalled on June 15, 2020.
Is the CHRYSLER brand affected by this recall?
Yes, CHRYSLER products are affected by this recall. This recall affects certain 2017-2020 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV) in Canada. There could be a problem with the connection at the 12-volt battery isolator post. This could cause the connection to overheat and create a fire risk, even when the vehicle is parked. Owners are advised not to park their vehicle inside a building or near other vehicles until repairs are completed.