Highland Ridge RV recall in Canada: RV window may detach
In plain language
This recall affects certain 2020 Highland Ridge RV Open Range, Mesa Ridge, and Silverstar motorhomes in Canada. The glass on frameless windows may not be properly attached to the metal hinges. This could cause the window to detach and fall from the trailer, creating a road hazard for others and increasing the risk of a crash.
What to do
- Jayco will notify owners by mail.
- Take your motorhome to a dealer to inspect the adhesive bonding on the window glass.
- Dealers will replace the glass, if necessary.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Detached window could create road hazard
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Detached window could create road hazard
What should consumers do?
Jayco will notify owners by mail. Take your motorhome to a dealer to inspect the adhesive bonding on the window glass. Dealers will replace the glass, if necessary.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Detached window could create road hazard
When was this product recalled?
This product was recalled on June 15, 2020.
Is the HIGHLAND RIDGE RV brand affected by this recall?
Yes, HIGHLAND RIDGE RV products are affected by this recall. This recall affects certain 2020 Highland Ridge RV Open Range, Mesa Ridge, and Silverstar motorhomes in Canada. The glass on frameless windows may not be properly attached to the metal hinges. This could cause the window to detach and fall from the trailer, creating a road hazard for others and increasing the risk of a crash.