Keystone Cougar recall in Canada: Inverter may be wired incorrectly
In plain language
This recall affects certain 2020 and 2021 Keystone Cougar RV trailers in Canada. The power inverter may have been wired incorrectly, which could back-feed electricity to the shore power cord. This could create a risk of electrocution. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- If the inverter is on and any circuits other than the "Off The Grid Inverter Outlet" circuit are powered, turn off the inverter and have it inspected.
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Affected products
COUGAR
Why this matters
Electrocution risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Electrocution risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. If the inverter is on and any circuits other than the "Off The Grid Inverter Outlet" circuit are powered, turn off the inverter and have it inspected.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Electrocution risk
When was this product recalled?
This product was recalled on June 15, 2020.
Is the KEYSTONE brand affected by this recall?
Yes, KEYSTONE products are affected by this recall. This recall affects certain 2020 and 2021 Keystone Cougar RV trailers in Canada. The power inverter may have been wired incorrectly, which could back-feed electricity to the shore power cord. This could create a risk of electrocution. You can check if your vehicle is included and book a repair using the official notice.